Refund policy
Thank you for shopping with [Glanivea]! We strive to ensure your satisfaction with every purchase. As our products are digital in nature, we have a no-refund policy. Please carefully review the details of the products before making your purchase.
1. Digital Products
Due to the nature of digital products, all sales are final. Once a product has been delivered or downloaded, it cannot be returned or refunded. This policy applies to all products purchased from our website, including those with Master Resell Rights (MRR) or Private Label Rights (PLR).
2. Issues with Downloading or Accessing Products
If you experience any difficulties with downloading or accessing your purchased product, please contact our customer support team immediately. We will assist you in resolving the issue, whether that’s providing a new download link or troubleshooting any technical problems.
3. Exceptions
In certain circumstances, we may offer a refund or exchange, but these cases are handled on a case-by-case basis. If you believe you are eligible for an exception, please reach out to our support team, and we will review your request.
4. Contact Us
If you have any questions or concerns about our refund policy or your order, please contact us. Our team is here to help and ensure you have the best experience possible.
Thank you for your understanding!